Remote Pet Benefits Account Manager

Fetch; United States; Híbrido; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical dental vision

HSA/FSA

401(k) matching

PTO 20 days

Holidays 9+

Pet Insurance discount

Educational Assistance

Volunteer hours

NYC Office perks

Employee Referral Incentive

Tuition Assistance

EAP

Descripción de la vacante

Fetch is hiring an Account Manager, Employee Benefits, to onboard employers, brokers, and shelters, ensuring smooth enrollment and ongoing engagement. You will drive participation, support shelter partners, and turn donor networks into employer relationships while collaborating with Business Development.

You will work closely with HR. Benefits teams, and brokers, handling renewals, training, and account health across a remote-friendly hybrid model.

Formación

• 3+ years of account management, client success, or implementation experience in voluntary benefits or related fields; pet insurance is a plus.
• Active Property & Casualty (P&C) license is required.
• Experience with nonprofit or animal welfare partnerships is a plus.
• Familiarity with VB enrollment processes, benefits platforms, and HR benefits cycles.
• Experience with brokers, HR teams, and benefits administrators; strong client-facing skills.
• Willingness to travel as needed.

Responsabilidades

• Manage a portfolio of employer, broker, and animal shelter partner accounts as primary contact.
• Lead onboarding and enrollment for new clients; drive participation and retention.
• Support shelter partners to identify corporate donors and convert them into employer relationships.
• Coordinate with Business Development to pass qualified leads and close opportunities.
• Maintain account records and prepare reviews with trends and recommendations.
• Deliver product training to HR, benefits teams, and shelter partners.

Conocimientos

Account management

Client success

Implementation

P&C license

CRM tools

Communication

Organization

Travel readiness

Educación

Bachelor's degree or equivalent

Descripción del empleo

Fetch is hiring an Account Manager, Employee Benefits, to onboard employers, brokers, and shelters, ensuring smooth enrollment and ongoing engagement. You will drive participation, support shelter partners, and turn donor networks into employer relationships while collaborating with Business Development.

You will work closely with HR. Benefits teams, and brokers, handling renewals, training, and account health across a remote-friendly hybrid model.