Remote Personal Lines Insurance Specialist

Insurance Office Of America, Inc.; Phoenix (AZ); Remote; USD 32,000 - 38,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Job summary

Insurance Office of America in Phoenix is seeking a Private Client Group (Personal Lines) Account Associate to support the account management team with personal insurance needs. The role focuses on policy servicing, client communications, and coordination with carriers to ensure timely service.

The ideal candidate has 2+ years in personal lines, holds an active P&C license, and can obtain licensing in 50 states.

Qualifications

• 2+ years of personal lines insurance experience.
• Active P&C license with ability to obtain licensing in 50 states.
• Excellent customer service and communication skills.

Responsibilities

• Deliver excellent client service with professional communication and aim for first-call resolution.
• Process endorsements, cancellations, reinstatements, and address changes accurately.
• Manage email, fax, and return mail communications and keep client records updated.
• Coordinate with carriers to meet underwriting requirements and provide documentation.

Skills

Personal lines experience

Exceptional communication

Customer service

Education

High School diploma

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Insurance Office of America in Phoenix is seeking a Private Client Group (Personal Lines) Account Associate to support the account management team with personal insurance needs. The role focuses on policy servicing, client communications, and coordination with carriers to ensure timely service.

The ideal candidate has 2+ years in personal lines, holds an active P&C license, and can obtain licensing in 50 states.