Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Riverview (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Employee stock plan participation

Professional growth and career prog.

Respectful culture and work/familyLife

Community service commitment

Supportive teammates and rewarding env

Job summary

Insurance Office Of America, Inc. is seeking a Personal Lines Account Manager. This role is fully remote for candidates in the EST time zone, with potential hybrid onsite as needed per company policy for nearby locations.

The ideal candidate has Florida personal lines experience and a state license, with 5+ years in the industry. You will oversee client service, renewals, proposals, and policy reviews, mentor Account Associates, and collaborate with sales to support mutual clients while

Qualifications

• Minimum 5 years of personal lines insurance experience.
• Active state license required.
• Exceptional customer service and communication skills.
• Strong multitasking, organizational and delegation abilities.
• High accuracy in handling large volumes of work.

Responsibilities

• Oversee client service and communications across policy lifecycle.
• Manage renewals, remarkets, invoicing, EOI, MVRs, and Clue Reports.
• Prepare proposals, AORs, cancellations, and policy reviews.
• Delegate work to Account Associates and mentor staff.
• Monitor performance, coaching, and escalation with supervisor.
• Collaborate with commercial sales to serve mutual clients.

Skills

Customer service

Communication

Multi-tasking

Organization

Delegation

Decision-making

Attention to detail

MS Office proficiency

Education

High School diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office Of America, Inc. is seeking a Personal Lines Account Manager. This role is fully remote for candidates in the EST time zone, with potential hybrid onsite as needed per company policy for nearby locations.

The ideal candidate has Florida personal lines experience and a state license, with 5+ years in the industry. You will oversee client service, renewals, proposals, and policy reviews, mentor Account Associates, and collaborate with sales to support mutual clients while