Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Port Saint Lucie (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation time

401K match

Stock plan

Career growth

Team culture

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager. Fully remote for candidates in EST; Florida personal lines experience preferred.

You will manage client service, renewals, invoicing, AORs, and policy reviews while supervising Account Associates and mentoring teammates. You will partner with underwriters and sales staff to protect client assets, track expirations, issue proposals, and ensure high service levels across the book of business in a deadline-driven

Qualifications

• Florida personal lines experience is preferred.
• Exceptional customer service and communication skills are required.
• Strong multi-tasking, organizational, delegation and decision-making abilities.
• High accuracy in handling large volumes of work.
• Proficiency in MS Office tools (Outlook, Word, Excel) is expected.

Responsibilities

• Book of Business Management: maintain records, renewals, remarket, quote and bind additional lines.
• Client Protection: ensure clients’ assets are protected with comprehensive coverage and gap analysis.
• Underwriter Collaboration: work with underwriters to tailor solutions.
• Report Monitoring: track expirations, past-due renewals, and AR reports.
• Invoicing: create/distribute invoices for new business, renewals and endorsements; collect balances.

Skills

Customer service

Communication

Multitasking

Organization

Delegation

Decision making

Accuracy

Education

High School diploma

Active insurance license

Tools

MS Office

Outlook

Word

Excel

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager. Fully remote for candidates in EST; Florida personal lines experience preferred.

You will manage client service, renewals, invoicing, AORs, and policy reviews while supervising Account Associates and mentoring teammates. You will partner with underwriters and sales staff to protect client assets, track expirations, issue proposals, and ensure high service levels across the book of business in a deadline-driven