Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Celebration (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays, vacations, and sickTime

Bonus potential

Professional growth opportunities

Job summary

Insurance Office of America, Inc. seeks a Professional Personal Lines Account Manager to oversee client service, policy administration, renewals, remarkets, invoicing, and related duties.

This position is fully remote for candidates who can work in the EST time zone, with Florida personal lines experience preferred. You will mentor and train Account Associates, delegate tasks, and collaborate with commercial sales to design solutions for mutual clients.

Qualifications

• Requires 5+ years of industry experience.
• Active state license required.
• Excellent customer service & communication skills.
• Strong multitasking and organizational abilities.
• Proficient with MS Office (Outlook, Word, Excel).

Responsibilities

• Oversee client service and communications for policies.
• Manage renewals, invoicing, and policy administration (AORs, cancellations, reviews).
• Coordinate with underwriters for tailored solutions.
• Track expirations, past due renewals, and A/R reports for timely servicing.
• Mentor and train Account Associates; support team development.

Skills

Customer focus

Communication

Multitasking

Team leadership

Education

Active state licensing

High School diploma

Tools

MS Office Suite

Job description

Insurance Office of America, Inc. seeks a Professional Personal Lines Account Manager to oversee client service, policy administration, renewals, remarkets, invoicing, and related duties.

This position is fully remote for candidates who can work in the EST time zone, with Florida personal lines experience preferred. You will mentor and train Account Associates, delegate tasks, and collaborate with commercial sales to design solutions for mutual clients.