Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Jacksonville (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401K with employer match

Employee stock plan

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to oversee client service, renewals, remarkets, invoicing, and policy reviews. The role emphasizes strong communication and mentoring a team of Account Associates.

This position is fully remote for candidates in the EST time zone; on-site may be required domestically per policy. Florida personal lines experience is preferred.

Qualifications

• 5+ years of insurance industry experience.
• State licensing required.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making abilities.
• High accuracy with large workloads.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School diploma or equivalent.

Responsibilities

• Oversee client service and communications for policies.
• Manage renewals, remarkets, invoicing, E&I, MVRs, and Clue Reports.
• Handle proposals, AORs, cancellations, and policy reviews.
• Delegate work to Account Associates and mentor staff.

Skills

Customer service

Communication

Multi-tasking

Organization

Delegation

Decision making

Education

High School diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to oversee client service, renewals, remarkets, invoicing, and policy reviews. The role emphasizes strong communication and mentoring a team of Account Associates.

This position is fully remote for candidates in the EST time zone; on-site may be required domestically per policy. Florida personal lines experience is preferred.