Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Toccoa (GA); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Employee stock plan participation

Paid holidays, vacations, and sickTime

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to maintain client relationships, manage renewals, and coordinate with underwriters and sales teams. This role emphasizes proactive service, accurate invoicing, and timely policy reviews across a book of business.

Fully remote for candidates in the EST time zone, with possible on-site work for hybrid requirements per policy. Strong communication and multitasking skills are essential to deliver exceptional client

Qualifications

• 5+ years of industry experience.
• State-issued active licensing is required.
• Exceptional customer service and communication skills.
• Strong multitasking and organizational abilities.
• High accuracy in handling large workloads.
• Proficiency with MS Office (Outlook, Word, Excel).
• High School diploma or equivalent.

Responsibilities

• Manage book of business including renewals, remarkets, invoicing, and binding.
• Ensure clients' assets are protected through comprehensive coverage.
• Collaborate with underwriters to tailor solutions for client needs.
• Monitor expirations, renewals, and accounts receivable.
• Prepare and send client invoicing for new business and renewals.
• Assist with claims processes as needed.
• Mentor and train Account Associates; support team growth.
• Coordinate with sales to develop solutions for mutual clients.
• Uphold IOA core values and demonstrate leadership.

Skills

5+ years experience

Customer service

MS Office

Multitasking

Organizational skills

Communication

Education

High School diploma

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to maintain client relationships, manage renewals, and coordinate with underwriters and sales teams. This role emphasizes proactive service, accurate invoicing, and timely policy reviews across a book of business.

Fully remote for candidates in the EST time zone, with possible on-site work for hybrid requirements per policy. Strong communication and multitasking skills are essential to deliver exceptional client