Remote Personal Lines Account Manager (EST)

Insurance Office Of America, Inc.; Saint Petersburg (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America, Inc. is hiring a Personal Lines Account Manager to remotely support clients within the EST time zone. The role emphasizes renewals, remarkets, invoicing, and policy reviews, with supervision of Account Associates and ongoing staff development.

Ideal candidates have 5+ years of personal lines experience, state licensing, and strong communication. The position offers competitive pay, full benefits, and a team‑oriented environment that values integrity and professional

Qualifications

• 5+ years of industry experience.
• Active state licensing.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School diploma (or equivalent).

Responsibilities

• Oversee client service and communication excellence.
• Manage renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
• Handle proposals, AORs, cancellations, and policy reviews.
• Delegate work to Account Associates and mentor team members.
• Coordinate with underwriters to meet customer needs.
• Track expirations, past due renewals, and AR reports.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Decision making

High accuracy

Education

High School diploma

Active licensure

Tools

MS Office

Job description

Insurance Office of America, Inc. is hiring a Personal Lines Account Manager to remotely support clients within the EST time zone. The role emphasizes renewals, remarkets, invoicing, and policy reviews, with supervision of Account Associates and ongoing staff development.

Ideal candidates have 5+ years of personal lines experience, state licensing, and strong communication. The position offers competitive pay, full benefits, and a team‑oriented environment that values integrity and professional