Remote Personal Lines Account Manager – EST

Insurance Office Of America, Inc.; Coral Gables (FL); Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation time

Stock plan participation

Career growth opportunities

Job summary

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to oversee client service, renewals, remarkets, invoicing, evidence of insurance, and policy reviews while mentoring team members.

The role emphasizes collaboration with underwriters and sales colleagues to protect client assets and close coverage gaps, requiring high accuracy and excellent communication. This is a fully remote position operating on EST hours.

Qualifications

• 5+ years of industry experience.
• State required active licensing.
• Exceptional customer service and communication skills.
• Strong multi-tasking, organizational, delegation, and decision-making skills.

Responsibilities

• Oversee client service and communication across renewals, remarkets, invoicing, and policy reviews.
• Manage book of business records; bind renewals and issue endorsements.
• Collaborate with underwriters and sales teams to meet client needs.
• Track expirations, renewals, and accounts receivable to ensure timely servicing.

Skills

Customer service

Communication

Multitasking

Organization

Delegation

Decision making

MS Office

Education

High School diploma or equivalent

Active state license

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America, Inc. is seeking a Personal Lines Account Manager to oversee client service, renewals, remarkets, invoicing, evidence of insurance, and policy reviews while mentoring team members.

The role emphasizes collaboration with underwriters and sales colleagues to protect client assets and close coverage gaps, requiring high accuracy and excellent communication. This is a fully remote position operating on EST hours.