Remote Permit Coordinator — City Permits & Scheduling

Porch Group; United States; Remote; USD 4,700 - 6,600; Full time

Benefits offered by this job

Night Shift Allowance

Health insurance

Retirement benefits

Job summary

Porch Group is seeking a detail-oriented Junior Permit Coordinator for a remote role. You will manage end-to-end permit requests, research locations, apply for permits, coordinate with vendors, and ensure accurate billing across US and Canada markets.

The role requires strong English skills, excellent organization, and the ability to handle multiple city-specific processes. You will work closely with the Permit Puller team, own a portfolio of markets, and collaborate with internal teams to

Qualifications

• Minimum 1 year of office or administrative experience.
• Strong command of English, both oral and written.
• Excellent organizational skills and meticulous attention to detail.
• Ability to work under pressure and meet tight, non-negotiable deadlines.
• Proficiency with computer systems and the ability to quickly learn new web-based applications and databases.
• Strong customer service orientation and professional communication skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Preferred: experience with CRM systems such as HubSpot.
• Preferred: familiarity with permit or regulatory processes, online government portals, or municipal systems.
• Proven experience working with US based business teams.

Responsibilities

• Receive, review, and process approved permit requests from MovingPermits.com and sync them to HubSpot.
• Research requested addresses using Google Maps and Street View to identify potential issues and confirm accuracy.
• Escalate concerns or ambiguous requests to the appropriate team members and document all findings.
• Organize and prioritize incoming requests by date and city to meet city-specific lead time requirements.
• Apply for permits on city-specific websites within prescribed lead times, following each city’s unique application procedures.
• Process permit payments using the company credit card and maintain accurate payment records.
• Coordinate with local sign posting vendors to schedule Tow Zone sign placement and communicate site-specific posting instructions.
• Identify and elevate potential issues or conflicts with customers before they impact job delivery.
• Ensure all permit documents are complete and accurate before delivery to customers.
• Review job pricing, line item totals, and billing information for accuracy prior to customer invoicing.
• Document and communicate any issues, discrepancies, or mistakes to the team for resolution.

Skills

English proficiency

Organizational skills

Attention to detail

Deadline-driven

Customer service

Multitasking

HubSpot

CRM software

Learning new apps

Tools

HubSpot

Google Maps

Street View

Job description

Porch Group is seeking a detail-oriented Junior Permit Coordinator for a remote role. You will manage end-to-end permit requests, research locations, apply for permits, coordinate with vendors, and ensure accurate billing across US and Canada markets.

The role requires strong English skills, excellent organization, and the ability to handle multiple city-specific processes. You will work closely with the Permit Puller team, own a portfolio of markets, and collaborate with internal teams to