Remote People Ops Specialist - Onboarding & Training

Talentoma

Florida

Remote

USD 47,000 - 64,000

Full time

2 hours ago
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Benefits offered by this job

Health coverage
Paid leave
401(k)
Maternity leave
Stipends

Job summary

Talentoma is hiring a People Operations Specialist to support onboarding readiness, HR service inquiries, and training coordination. This fully remote role in Florida focuses on guiding new hires through onboarding milestones, responding to employee questions, and ensuring timely follow-through.

You will collaborate with recruiters, hiring managers, and training contacts within the People Operations team to maintain smooth onboarding processes and clear ownership.

Qualifications

  • High school diploma or equivalent.
  • About 1-2 years of people operations, HR administration, or employee onboarding experience preferred, particularly in a desk-based support setting.
  • Familiarity with onboarding milestones, orientation arrangements, employee service requests, and the boundaries of routine HR support.
  • Comfort navigating a HR system such as ADP to track onboarding tasks and check outstanding actions.
  • Ability to use a learning management system such as Docebo to assign introductory training and review completion status.
  • Clear written and verbal communication for explaining next steps, asking focused questions, and providing concise updates to employees and managers.
  • Authorization to work in the United States.
  • Fully remote work from home, with daily responsibilities completed through digital communication and desk-based people operations workflows.
  • Health coverage, paid leave, a 401(k), maternity leave, and stipends.

Responsibilities

  • Review incoming employee emails and onboarding requests, identify the help needed, and prioritize work using established team guidance and start dates.
  • Confirm onboarding milestones with recruiters and hiring managers, checking that orientation arrangements, introductory meetings, and training assignments have clear owners.
  • Maintain onboarding checklists in a HR system such as ADP, noting task status, outstanding actions, and the next follow-up date.
  • Send new starters approved welcome information, explain onboarding steps, and direct questions to the appropriate people operations or training contact.
  • Organize orientation calendars with hiring managers and presenters, confirm attendance, and communicate changes promptly to everyone affected by revised arrangements.
  • Assign approved introductory courses through a learning management system such as Docebo and check completion before sending appropriate reminders.
  • Answer routine employee questions about internal resources and onboarding processes, using approved guidance rather than making decisions outside your scope.
  • Follow up on missing task updates and unresolved questions; escalated conflicting instructions or delayed onboarding milestones to the people operations team lead.
  • Summarize recurring onboarding obstacles and employee questions for team review, suggesting practical checklist updates that make instructions easier to follow.
  • Assess work against accuracy, turnaround expectations, complete notes, and consistent follow-up, confirming resolution before marking onboarding requests complete.

Skills

Clear communication
Attention to detail
Organizational skills

Education

High school diploma or equivalent

Tools

ADP
Docebo

Job description

Talentoma is hiring a People Operations Specialist to support onboarding readiness, HR service inquiries, and training coordination. This fully remote role in Florida focuses on guiding new hires through onboarding milestones, responding to employee questions, and ensuring timely follow-through.

You will collaborate with recruiters, hiring managers, and training contacts within the People Operations team to maintain smooth onboarding processes and clear ownership.

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