Remote PC & Network Support Technician

Focused HR Solutions; Tucson (AZ); Remote; USD 34,440 - 46,190; Full time

Job summary

A technology consulting firm is seeking a PC LAN Technician to provide remote support services for clients. This position requires strong customer service skills and the ability to troubleshoot a range of hardware and software issues. Candidates should have at least 4 years of experience in IT, excellent communication skills, and the capacity for daily travel. Ideal candidates will possess a relevant degree and have a good driving record while meeting the company’s professional dress code standards.

Qualifications

• Minimum 4 years of current working experience in an IT field.
• Knowledge of infrastructure technologies and enterprise ticketing applications.
• Experience with Active Directory, Windows 10, Windows 7, Server 2008, Server 2012.

Responsibilities

• Provide server and desktop support for internal customers.
• Assist with troubleshooting hardware and network issues.
• Implement software patches and configure PC hardware.

Skills

Strong customer service skills

Excellent interpersonal skills

Advanced troubleshooting skills

Excellent self-organization skills

Ability to work collaboratively

Ability to develop technical documentation

Resourcefulness in problem-solving

Education

Associate/Bachelor's degree in a related field

Job description

A technology consulting firm is seeking a PC LAN Technician to provide remote support services for clients. This position requires strong customer service skills and the ability to troubleshoot a range of hardware and software issues. Candidates should have at least 4 years of experience in IT, excellent communication skills, and the capacity for daily travel. Ideal candidates will possess a relevant degree and have a good driving record while meeting the company’s professional dress code standards.