Remote PC LAN Technician — IT Support & Troubleshooting

Focused HR Solutions; Tucson (AZ); Remote; USD 34,440 - 46,190; Full time

Job summary

A prominent HR solutions provider is looking for a PC LAN Technician to support IT operations for the Arizona Department of Transportation. This role involves providing desktop support, troubleshooting issues, and ensuring great customer service while working primarily remotely. Candidates should have at least 4 years of experience in IT and a strong knowledge of infrastructure technologies. The position requires a valid AZ driver's license and may involve daily travel to various sites.

Qualifications

• Minimum 4 years of current working experience in an IT field.
• Must have a current AZ Driver’s license with a good driving record.
• General working knowledge of infrastructure technologies and applications.

Responsibilities

• Provide server and desktop support for customers on the ADOT network.
• Implement software patches and security fixes.
• Assist with major deployments of hardware and software.

Skills

Strong customer service skills

Excellent interpersonal, written and oral communication skills

Advanced troubleshooting and problem solving skills

Excellent self-organization and time management skills

Ability to work collaboratively in teams

Ability to develop and write technical documentation

Knowledge of Microsoft products

Knowledge of Ethernet network topology

Education

Associate / Bachelor's degree in a related field

Job description

A prominent HR solutions provider is looking for a PC LAN Technician to support IT operations for the Arizona Department of Transportation. This role involves providing desktop support, troubleshooting issues, and ensuring great customer service while working primarily remotely. Candidates should have at least 4 years of experience in IT and a strong knowledge of infrastructure technologies. The position requires a valid AZ driver's license and may involve daily travel to various sites.