Remote Payments Specialist – FX & CFDs

FP Markets; United States; Remote; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Fully remote work

Job summary

FP Markets is recruiting a Full-time Payments Specialist (Remote) for the APAC region. You will process deposits/withdrawals, update CRM/Platform data, and liaise with Back Office to resolve issues. The role supports onboarding, customer inquiries, and coordination with Compliance and Risk teams.

Strong English, 1 year in payments, and Excel proficiency are required. The position is fully remote within APAC, with rotating shifts to cover business hours.

Qualifications

• Around 1 year of experience in payments, transactions, or a similar financial operations role.
• Excellent working knowledge of Microsoft Excel.
• Previous experience communicating with clients is a plus.
• A team player with excellent communication skills.

Responsibilities

• Process and monitor client deposits, withdrawals, and transfers as per regulations.
• Update the CRM and platform systems with relevant information.
• Communicate with the Back Office Manager if issues arise.
• Help perform timely investigations of client requests/complaints.
• Assist Onboarding/Support teams in replying to client queries.
• Work with Compliance and Risk teams on specific client cases when necessary.
• Consolidate with customers and service providers on payment issues via various channels.
• Perform other ad-hoc duties as requested by management.

Skills

Payments experience

Client communication

Team player

English proficiency

Tools

Microsoft Excel

Job description

FP Markets is recruiting a Full-time Payments Specialist (Remote) for the APAC region. You will process deposits/withdrawals, update CRM/Platform data, and liaise with Back Office to resolve issues. The role supports onboarding, customer inquiries, and coordination with Compliance and Risk teams.

Strong English, 1 year in payments, and Excel proficiency are required. The position is fully remote within APAC, with rotating shifts to cover business hours.