Remote Patient Support & Billing Specialist

Rotech Healthcare Inc.

Nashville (TN)

Remote

USD 19,000 - 25,000

Full time

3 days ago

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Benefits offered by this job

Generous paid time off

Medical, dental, vision coverage

401(k) and HSA

Job summary

Rotech Healthcare Inc. is seeking a Customer Support Specialist (REMOTE) to assist patients, referral sources, and employees with care-related tasks and third-party reimbursement. You will obtain billing documentation to support patient care and manage inquiries from our existing customer base.

The role is primarily remote with occasional onsite training near a Rotech location. Starting pay is $15 per hour, with potential to earn more based on related experience.

Qualifications

High school diploma or GED required.
Experience with medical billing and healthcare administration preferred.
One year of related work experience preferred.

Responsibilities

Brings ideas for process or efficiency improvements to Team Lead.
Builds relationships with locations, field management, patients and referral sources.
Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner.
Conducts insurance verification and eligibility for services/products.
Daily outbound calling to our customers (patients, referral sources and locations).

Skills

Mathematical calculations

English communication

Multitasking

Confidentiality

Time management

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The role is primarily remote with occasional onsite training near a Rotech location. Starting pay is $15 per hour, with potential to earn more based on related experience.

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