Remote Patient Services Specialist - Collections & Support

Faculty Physicians Inc.; Baltimore (MD); Remote; USD 26,000 - 39,000; Full time

Job summary

Faculty Physicians Inc. is seeking a Patient Services Representative for Practice Operations in a remote role.

You will handle incoming patient calls and perform outbound collection calls about balances due, while addressing patient questions and routing issues as needed. Requirements include a high school diploma or GED (preferred) and at least three years in a medical office related to Patient Services and Central Eligibility.

Qualifications

• High school diploma or GED preferred.
• Three or more years of experience in a medical office, related to Patient Services and Central Eligibility.

Responsibilities

• Answer incoming patient phone calls and make outgoing collection calls about balances due.
• Resolve patient questions and contact appropriate sources as needed.
• Perform account investigations, follow-ups, and collections on self-pay balances.

Education

High school diploma or GED preferred

Three or more years of experience in a medical office related to Patient Services and Central Eligibility

Job description

Faculty Physicians Inc. is seeking a Patient Services Representative for Practice Operations in a remote role.

You will handle incoming patient calls and perform outbound collection calls about balances due, while addressing patient questions and routing issues as needed. Requirements include a high school diploma or GED (preferred) and at least three years in a medical office related to Patient Services and Central Eligibility.