Patient Services Representative- Practice Operations- Remote Opportunity

University of Maryland Faculty Physicians, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 26,000 - 39,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. seeks a Patient Services Representative to support Practice Operations remotely. You will answer incoming patient calls, handle inquiries, and assist with balances and collections, ensuring timely follow-up and accurate information for patients.

The role requires prior medical office patient services experience and excellent communication skills. This remote position offers hourly pay and eligibility across listed states.

Qualifications

• High school diploma or general education degree (GED) preferred.
• Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team

Skills

Phone etiquette

Verbal communication

Collections

Customer service

Account follow-up

Education

High school diploma or GED

Job description

Patient Services Representative- Practice Operations- Remote Opportunity

Requisition Number : PATIE009868

• Full-Time
• Remote
• Hourly Range : $18.99 USD to $28.51 USD

Locations

Showing 1 location

Description

Answers incoming patient phones calls and make outgoing collection calls regarding balances due. Patient Services Representatives resolve patient questions; contacting appropriate sources when necessary. The representative will conduct such activities as account investigation, follow-up and collections on self-pay balances; and other duties as assigned.

Education and/or Experience

• High school diploma or general education degree (GED) preferred
• Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team

For this position, we will consider residents of the states below:

• Alabama
• Delaware
• Florida
• Georgia
• Maryland
• Pennsylvania
• Tennessee
• Texas

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here:https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.