Remote Patient Services Specialist

Sagility India Private Ltd; El Paso (TX); Remote; USD 21,000 - 25,000; Full time

Benefits offered by this job

Work from home

Training program

Job summary

Sagility is hiring Patient Services Representatives to work from home, connecting patients with their healthcare teams through scheduling, communication, and service excellence.

You'll join a fast-paced, supportive team, handling referrals, documentation, and portal navigation while maintaining confidentiality and professionalism. Training lasts 4 weeks with nesting; shifts align to Pacific and other time zones.

Qualifications

• 1 year of customer service experience in a call center.
• Typing speed 25 WPM or higher.
• Strong verbal and written communication.
• Excellent attention to detail and documentation accuracy.
• Ability to navigate multiple computer applications and systems.
• Must complete hiring and assessment process; meet work-from-home tech requirements.

Responsibilities

• Scheduling and managing patient appointments.
• Assisting with referral coordination and care communications.
• Documenting patient information accurately.
• Navigating multiple healthcare systems and portals.
• Answering questions and guiding patients on next steps.
• Maintaining confidentiality and delivering professional service.

Skills

Customer service

Call center

25 WPM typing

Communication skills

Attention to detail

Multi-system navigation

WFH tech readiness

Tools

Epic

EHR systems

Healthcare platforms

Job description

Sagility is hiring Patient Services Representatives to work from home, connecting patients with their healthcare teams through scheduling, communication, and service excellence.

You'll join a fast-paced, supportive team, handling referrals, documentation, and portal navigation while maintaining confidentiality and professionalism. Training lasts 4 weeks with nesting; shifts align to Pacific and other time zones.