Remote Healthcare Customer Support Specialist

Sagility India Private Ltd; El Paso (TX); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Paid training

Health coverage

Wellness programs

Career advancement

Daily Pay

Tuition Reimbursement

Job summary

Sagility is hiring remote Customer Service Representatives for its healthcare call center. You will handle incoming calls, research and resolve inquiries, and document details accurately while maintaining empathetic, professional communication.

Flexibility for weekends and a private home workspace are required. Experience in healthcare is a plus, with paid training in a cutting-edge virtual environment and competitive pay.

Qualifications

• Must be 18 years or older.
• High School Diploma or equivalent.
• Minimum of 1 year at a single job, preferably in customer service.
• Reliable attendance, with no absences in the first 90 days.
• Typing at least 25 WPM.
• Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
• Secure, private work area at home.
• Flexible availability, including weekends.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Job description

Sagility is hiring remote Customer Service Representatives for its healthcare call center. You will handle incoming calls, research and resolve inquiries, and document details accurately while maintaining empathetic, professional communication.

Flexibility for weekends and a private home workspace are required. Experience in healthcare is a plus, with paid training in a cutting-edge virtual environment and competitive pay.