Remote Healthcare Customer Support Specialist

View Moreicons; El Paso (TX); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health coverage after 90 days

401(k) with employer contribution

PTO

Tuition reimbursement

Daily Pay

Life Insurance

Disability options

FSA

Employee Assistance Program

Job summary

Sagility, a global leader in business process management for healthcare, is hiring Remote Customer Service Representatives to support members and patients from home in the United States. This role emphasizes empathetic communication, prompt call handling, and thorough documentation while meeting quality metrics.

We offer competitive pay ($14.00–$15.00/hour), paid training, and comprehensive benefits after onboarding, with opportunities for career growth within a results-driven team.

Qualifications

• Strong communication and interpersonal skills.
• Fast learner with ability to navigate computer applications.
• Ability to remain composed in fast-paced environment.
• Experience in healthcare is a plus.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication skills

Typing 25 WPM

Call center experience

Education

High School Diploma/Equivalent

Job description

Sagility, a global leader in business process management for healthcare, is hiring Remote Customer Service Representatives to support members and patients from home in the United States. This role emphasizes empathetic communication, prompt call handling, and thorough documentation while meeting quality metrics.

We offer competitive pay ($14.00–$15.00/hour), paid training, and comprehensive benefits after onboarding, with opportunities for career growth within a results-driven team.