Remote Patient Services Coordinator

Boston Medical Center; United States; On-site; USD 35,000 - 45,000; Full time

Job summary

Boston Medical Center is seeking a Patient Service Representative to manage patient communications remotely on a full-time basis. Responsibilities include addressing patient inquiries, scheduling appointments, and ensuring accurate documentation of patient information.

The ideal candidate will possess effective interpersonal skills, a High School diploma or GED, and experience with various communication tools. Join us to make a difference in patient care!

Qualifications

• Experience with advanced communication tools, including phone calls, online chats, and emails.
• Strong computer skills, including proficiency in Microsoft Office applications.
• Ability to explain complex healthcare issues to patients with empathy.

Responsibilities

• Manage inbound and outbound communications for multiple ambulatory practices.
• Utilize a computerized scheduling system to efficiently manage patient appointments.
• Document patient interactions and updates accurately.

Skills

Advanced communication tools

Microsoft Office proficiency

Interpersonal skills

Education

High School diploma or GED

Job description

Boston Medical Center is seeking a Patient Service Representative to manage patient communications remotely on a full-time basis. Responsibilities include addressing patient inquiries, scheduling appointments, and ensuring accurate documentation of patient information.

The ideal candidate will possess effective interpersonal skills, a High School diploma or GED, and experience with various communication tools. Join us to make a difference in patient care!