Remote Patient Scheduling & Insurance Specialist

Northern Arizona Healthcare; Alaska; On-site; USD 36,000 - 48,000; Full time

Job summary

Northern Arizona Healthcare is seeking a Patient Scheduling Representative for a remote position open to Arizona residents. The role includes collecting patient demographics and insurance details, data entry to the EMR, and scheduling services with a strong emphasis on accuracy and HIPAA compliance.

The candidate will handle patient inquiries, explain procedures, verify eligibility, secure authorizations, and assist with financial counseling.

Qualifications

• Basic computer skills and data entry
• Call center or customer service experience preferred
• Medical terminology knowledge preferred

Responsibilities

• Verify patient demographic and insurance information during scheduling/referrals
• Enter data into electronic medical record accurately
• Explain procedures and patient instructions for scheduled services
• Verify insurance eligibility and generate necessary authorizations
• Provide financial counseling information and explain payment options
• Support registration and scheduling processes for department needs

Skills

Customer service

Communication

Keyboarding

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Northern Arizona Healthcare is seeking a Patient Scheduling Representative for a remote position open to Arizona residents. The role includes collecting patient demographics and insurance details, data entry to the EMR, and scheduling services with a strong emphasis on accuracy and HIPAA compliance.

The candidate will handle patient inquiries, explain procedures, verify eligibility, secure authorizations, and assist with financial counseling.