Remote Patient Scheduler II – Insurance & Care Coordination

Talenthop; United States; Hybride; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) retirement plan after three etc

Résumé du poste

Talenthop in the United States is seeking a Patient Scheduler II to support appointment scheduling, insurance verification, and clear communication between patients and healthcare staff to ensure timely visits.

This role requires a high school diploma or GED, 2 years of healthcare customer service or scheduling experience, and experience with electronic health records (Epic preferred); remote work is welcome in high-volume environments.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Minimum 2 years in customer service, appointment scheduling, or healthcare experience.
• At least 1 year of experience with electronic health records (Epic preferred).
• Remote work experience preferred, especially in high-volume call environments.

Responsabilités

• Schedule patient appointments by phone and electronic communication.
• Collect and verify insurance benefit details; educate patients on responsibilities.
• Confirm appointments and provide visit information; maintain patient records and paperwork.
• Coordinate scheduling with healthcare providers and staff; respond to inquiries professionally.
• Maintain HIPAA compliance and confidentiality; collaborate with internal teams and external systems.

Connaissances

Customer service

Appointment scheduling

Healthcare experience

HIPAA compliance

Verbal communication

Written communication

Conflict resolution

Compassionate service

Formation

High school diploma or GED

Bachelor’s degree preferred

Outils

Epic

Google Suite

Microsoft Office

Description du poste

Talenthop in the United States is seeking a Patient Scheduler II to support appointment scheduling, insurance verification, and clear communication between patients and healthcare staff to ensure timely visits.

This role requires a high school diploma or GED, 2 years of healthcare customer service or scheduling experience, and experience with electronic health records (Epic preferred); remote work is welcome in high-volume environments.