Remote Scheduling Specialist - Healthcare Access

Finger Lakes Community Health; United States; Remoto; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

PTO

Education assistance

Descrizione del lavoro

Finger Lakes Community Health is seeking a Scheduling Specialist to coordinate patient appointments and optimize provider schedules across our clinics. You will ensure accurate scheduling, verify demographics and insurance, and update the EHR while delivering excellent customer service.

This remote US role supports access to care with standard hours and occasional extended shifts. A high school diploma and healthcare or customer service experience are preferred, with basic knowledge of billing.

Competenze

• Clear, professional communication in a clinical setting.
• Experience in healthcare or customer service preferred.
• Basic understanding of healthcare billing processes.

Mansioni

• Schedule patient appointments accurately per office policies.
• Verify patient demographics, insurance, and medical history.
• Update EHR with patient information and follow up on missed appointments.
• Contact patients to confirm or reschedule appointments.
• Coordinate provider availability and optimize schedules.

Conoscenze

Communication skills

Customer service

Data interpretation

Formazione

High school diploma or equivalent

Strumenti

EHR system

Call center software

Descrizione del lavoro

Finger Lakes Community Health is seeking a Scheduling Specialist to coordinate patient appointments and optimize provider schedules across our clinics. You will ensure accurate scheduling, verify demographics and insurance, and update the EHR while delivering excellent customer service.

This remote US role supports access to care with standard hours and occasional extended shifts. A high school diploma and healthcare or customer service experience are preferred, with basic knowledge of billing.