Remote Patient Registration & Support Specialist

R1-Rc; Mequon (WI); Remote; USD 23,000 - 32,000; Full time

Job summary

R1-Rc is seeking a healthcare enrollment specialist to support patient interactions by phone, ensuring accurate medical record updates and efficient data entry. The role requires clear communication and a focus on customer service.

Responsibilities include contacting insurers for pre-certifications, resolving patient issues, and possibly mentorship of new hires, with remote work options and a base hourly wage ranging from mid to high units per hour depending on location and experience.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of experience in relevant role or healthcare environment.
• Ability to input information accurately and efficiently.

Responsibilities

• Interact with hospital patients by phone using scripting to keep medical records current.
• Enter information accurately into systems.
• Contact insurance companies via website, fax, or phone to obtain benefits and pre-cert/authorization.
• Provide excellent customer service to patients and resolve issues.

Skills

Customer service

Oral communication

Data entry

Education

High School or equivalent

Tools

Computer usage

Job description

R1-Rc is seeking a healthcare enrollment specialist to support patient interactions by phone, ensuring accurate medical record updates and efficient data entry. The role requires clear communication and a focus on customer service.

Responsibilities include contacting insurers for pre-certifications, resolving patient issues, and possibly mentorship of new hires, with remote work options and a base hourly wage ranging from mid to high units per hour depending on location and experience.