Remote Patient Registration & Care Support Specialist

R1 PCM; United States; Remote; USD 22,000 - 32,000; Full time

Benefits offered by this job

Remote work

Training provided

Job summary

R1 PCM is seeking a remote patient registration advocate to help patients navigate the registration process with confidence and compassion. You will gather accurate information quickly in a fast-paced environment and build trust during stressful moments.

No healthcare background is required; training is provided. This role offers a launching pad for a healthcare career and opportunities to learn insurance basics and hospital workflows while supporting clinicians and emergency staff.

Qualifications

• Strong customer service experience required.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

R1 PCM is seeking a remote patient registration advocate to help patients navigate the registration process with confidence and compassion. You will gather accurate information quickly in a fast-paced environment and build trust during stressful moments.

No healthcare background is required; training is provided. This role offers a launching pad for a healthcare career and opportunities to learn insurance basics and hospital workflows while supporting clinicians and emergency staff.