Patient Registration & Support Specialist

RCM Holdco; Fishers (IN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital. You’ll help navigate the registration process, gather accurate information quickly, and build trust with patients in a fast-paced healthcare environment.

No healthcare background is required—we provide training and this role serves as a strong launchpad for a growing healthcare career with ongoing opportunities to learn and advance.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital. You’ll help navigate the registration process, gather accurate information quickly, and build trust with patients in a fast-paced healthcare environment.

No healthcare background is required—we provide training and this role serves as a strong launchpad for a growing healthcare career with ongoing opportunities to learn and advance.