Remote Patient Registration & Access Specialist

umhealthwest; Wyoming (MI); Teletrabalho; USD 36 000 - 52 000; Tempo integral

Resumo da oferta

University of Michigan Health-West is seeking a Patient Registration Specialist - Patient Access to ensure accurate patient demographic, insurance, and balance information is captured in the electronic health record. The role verifies eligibility and collaborates with patients and insurers to resolve billing issues while maintaining high-quality customer service.

Responsibilities include inputting information, supporting scheduling and check-in processes as required, and working remotely across

Qualificações

• High school diploma or GED required; college degree preferred.
• Associate or bachelor’s degree or equivalent experience preferred.
• One year of customer service experience with strong attendance.
• Healthcare environment experience preferred.
• Knowledge of health plans (group/government/auto/workers comp) is a plus.
• Ability to enter data accurately into systems.

Responsabilidades

• Obtain/verify patient demographics and insurance data according to guidelines.
• Verify insurance eligibility and ensure active coverage for the date of service.
• Identify and resolve insurance discrepancies and potential billing issues.
• Communicate with patients and insurers to resolve issues and guide patients through steps needed for resolution.
• Input data accurately into the electronic health record.

Conhecimentos

Customer-focused communication

Data entry accuracy

Team collaboration

Adaptability

Attendance and punctuality

Formação académica

High school diploma or GED

Associate or bachelor’s degree (preferred)

Descrição da oferta de emprego

University of Michigan Health-West is seeking a Patient Registration Specialist - Patient Access to ensure accurate patient demographic, insurance, and balance information is captured in the electronic health record. The role verifies eligibility and collaborates with patients and insurers to resolve billing issues while maintaining high-quality customer service.

Responsibilities include inputting information, supporting scheduling and check-in processes as required, and working remotely across