Remote Patient Registration and Insurance Liaison

CareWell Health; United States; Remote; USD 28,000 - 33,000; Full time

Job summary

CareWell Health is hiring a remote Registration Specialist to support Woman Health Center, Family Health Center and Bariatrics. You will interview patients to gather demographic and financial information, verify insurance, and ensure accurate data entry in the registration system.

Responsibilities include scheduling tests and surgeries, collecting payments, maintaining HIPAA confidentiality, and assisting with referrals and authorizations.

Qualifications

• Requires High School Diploma. Ability to type and effectively use a personal computer is essential.
• Certification from National Association of Healthcare Access Management is a plus.
• Minimum of one-year experience in a healthcare environment and knowledge of healthcare insurance carriers preferred.

Responsibilities

• Register and preregister patients by conducting interviews for demographic and financial information.
• Contact patients in a courteous and respectful manner.
• Maintain confidentiality, security, and integrity in the management of patient information.
• Answer phones and ensure messages are documented and sent to the appropriate recipients.
• Schedule office appointments for tests and surgeries as needed per patient care.
• Record patient demographic/insurance information into the registration system and verify accuracy.
• Screen patients’ insurance cards for validation and input insurance address for accurate billing.
• Coordinate with the insurance verification system and contact insurance companies for verification/referral information.
• Assess patient insurance coverage to determine if financial screening is needed and refer self-paying patients to Financial Counselor.
• Collect deductibles or co-payments and forward payments to the cashier.
• Assist with referrals and authorizations for surgeries, endos, and radiology and nutrition.
• Complete required documentation to comply with state/federal regulations and related guidelines.
• Cross-train to provide coverage when needed and participate in quality improvement activities.

Skills

Customer service

Phone handling

Data entry

Confidentiality

Insurance verification

Education

High School Diploma

Job description

CareWell Health is hiring a remote Registration Specialist to support Woman Health Center, Family Health Center and Bariatrics. You will interview patients to gather demographic and financial information, verify insurance, and ensure accurate data entry in the registration system.

Responsibilities include scheduling tests and surgeries, collecting payments, maintaining HIPAA confidentiality, and assisting with referrals and authorizations.