Remote Patient Access & Registration Specialist

Banner Health; Arizona; Hybrid; USD 27,000 - 40,000; Full time

Job summary

Banner Health seeks a patient access specialist to pre-register patients across acute facilities. You will verify demographics, insurance eligibility, collect patient information, and provide financial counseling prior to service.

This hospital-based role emphasizes superior service and accurate data entry in EHR systems. Responsibilities include authorizations, explaining patient financial responsibility, and working with front-line staff in a high-volume environment.

Qualifications

• High school diploma or GED required; customer service or patient financial services experience preferred.
• Ability to manage multiple tasks in a high-volume hospital setting.
• Strong communication skills (oral and written) and proficiency with common office software.
• Arizona Fingerprint Clearance Card and background check may be required for certain facilities.

Responsibilities

• Register patients and verify demographics in the EHR.
• Verify insurance eligibility and obtain authorizations.
• Provide financial counseling and estimate patient charges.
• Deliver excellent customer service and resolve issues.
• Support cash handling and deposits when required.

Skills

Customer service

Patient access

Insurance verification

Communication

Education

High school diploma or GED

Associate degree preferred

Tools

EHR/EMR systems

Job description

Banner Health seeks a patient access specialist to pre-register patients across acute facilities. You will verify demographics, insurance eligibility, collect patient information, and provide financial counseling prior to service.

This hospital-based role emphasizes superior service and accurate data entry in EHR systems. Responsibilities include authorizations, explaining patient financial responsibility, and working with front-line staff in a high-volume environment.