Remote Patient Navigator - Part Time Care Coordinator

Curana Health; United States; On-site; USD 25,000 - 39,000; Part time

Job summary

Curana Health is seeking a Patient Navigator for a part‑time remote role. The navigator will be the first point of contact for patients, conducting phone‑based assessments to gather medical history and symptoms, and guiding patients to appropriate care while coordinating with healthcare teams.

The role emphasizes confidentiality, empathy, and strong communication in a growing value‑based care network serving senior living communities nationwide.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Organized and effective communicator.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient in using computer systems and electronic health records.
• Strong problem-solving skills.
• Previous experience in a medical office or healthcare setting is preferred.
• Team player with a positive attitude.

Responsibilities

• Answer and manage incoming calls in a professional and courteous manner.
• Greet patients warmly and assist them with inquiries or direct them to the appropriate department.
• Conduct a thorough assessment of patients’ health concerns over the phone.
• Gather relevant medical history, symptoms, and other pertinent information to determine the urgency and nature of the medical issue.
• Determine the appropriate level of care needed and guide patients to the most suitable healthcare resources.
• Relay messages and information between patients and healthcare teams.
• Collaborate with other staff members to ensure seamless communication within our health network.

Skills

Exceptional customer service

Organized communication

Confidentiality

EHR proficiency

Problem solving

Team player

Medical office experience

Education

High School Diploma

Job description

Curana Health is seeking a Patient Navigator for a part‑time remote role. The navigator will be the first point of contact for patients, conducting phone‑based assessments to gather medical history and symptoms, and guiding patients to appropriate care while coordinating with healthcare teams.

The role emphasizes confidentiality, empathy, and strong communication in a growing value‑based care network serving senior living communities nationwide.