Remote Patient Financial Counselor

The Recovery Village; United States; Remoto; USD 38.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) plan

Paid time off

Medical insurance

Dental insurance

Vision insurance

Descrizione del lavoro

The Recovery Village is seeking a Healthcare Financial Counselor for a remote role focused on patient financial counseling, insurance verification, and billing support across outpatient and IOP facilities. You’ll verify benefits, educate patients, and collect upfront payments to ensure smooth revenue cycle operations.

This fully remote position offers flexible start times between 9:00 and 10:00 AM, HIPAA compliance, and collaboration with Admissions, Utilization Review, and Revenue Cycle teams

Competenze

• Experience in healthcare financial counseling and revenue cycle is preferred.
• Remote work experience is a plus.
• Knowledge of payer portals and insurance verification processes.

Mansioni

• Serve as the centralized financial point of contact for patients and families remotely.
• Perform insurance eligibility and benefit verification prior to or at admission.
• Identify coverage details and communicate findings to Admissions and leadership.
• Educate patients on benefits, policies, and payment options.
• Collect private-pay fees upfront and arrange payment plans as needed.
• Maintain accurate financial documentation in the EHR with HIPAA compliance.
• Re-verify benefits and update site leadership on changes.
• Collaborate with Revenue Cycle Management to resolve barriers.
• Meet performance expectations for verification turnaround and collections.
• Maintain confidentiality and adapt to remote-work requirements.

Conoscenze

Insurance verification

HIPAA compliance

EHR documentation

Patient financial counseling

Formazione

High School diploma

Associate or Bachelor's degree in finance, accounting, healthcare administration, or related

Strumenti

Availity

Navinet

EHR platforms

Descrizione del lavoro

The Recovery Village is seeking a Healthcare Financial Counselor for a remote role focused on patient financial counseling, insurance verification, and billing support across outpatient and IOP facilities. You’ll verify benefits, educate patients, and collect upfront payments to ensure smooth revenue cycle operations.

This fully remote position offers flexible start times between 9:00 and 10:00 AM, HIPAA compliance, and collaboration with Admissions, Utilization Review, and Revenue Cycle teams