Remote Patient Experience Specialist

Galileo; Orlando (FL); A distancia; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(k) with employer match

Paid parental leave

Paid Time Off

Descripción de la vacante

Galileo Health is seeking a distributed team member to join our remote patient care initiative. This role focuses on delivering personalized support and guiding customers through Galileo services, including coordination with clinical and administrative teams.

You will thrive in a fast-paced environment, communicate clearly, and pay attention to detail while helping patients navigate insurance processes and medical records. Bilingual English/Spanish is a plus.

Formación

• Passion for helping people with personalized solutions.
• Ability to navigate complex systems and assist others.
• Strong communication and meticulous attention to detail.

Responsabilidades

• Provide Personalized Support to clients.
• Guide customers to Galileo services and collect records.
• Improve processes and service experiences.

Conocimientos

Customer service

Bilingual English-Spanish

Communication skills

Attention to detail

Descripción del empleo

Galileo Health is seeking a distributed team member to join our remote patient care initiative. This role focuses on delivering personalized support and guiding customers through Galileo services, including coordination with clinical and administrative teams.

You will thrive in a fast-paced environment, communicate clearly, and pay attention to detail while helping patients navigate insurance processes and medical records. Bilingual English/Spanish is a plus.