Remote Patient Experience Specialist

Galileo; Tampa (FL); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health Coverage

Flexible Spending Account

Health Savings Account

401K with employer match

Disability & Life Insurance

Paid parental leave

Generous PTO

Job summary

Galileo Health is seeking friendly, customer-focused professionals to join our remote team, helping patients navigate care and insurance with personalized support.

This fully remote role offers $20–$22/hour, a comprehensive benefits package including medical, dental, and vision insurance, HSA/FSA, 401(k) with employer match, disability and life insurance, paid parental leave, and generous PTO. You’ll work with a collaborative team to improve patient experiences across our network.

Qualifications

• Customer service experience preferred.

Responsibilities

• Provide Personalized Support: Understand each person you assist, recognize their unique circumstances, and offer exceptional service.
• Facilitate Connections: Guide individuals to Galileo services and teams, including clinical and administrative support, such as processing insurance authorizations and collecting medical records.
• Enhance Experiences: Build strong relationships, pay attention to details, and continually seek ways to improve processes and patient experiences.

Job description

Galileo Health is seeking friendly, customer-focused professionals to join our remote team, helping patients navigate care and insurance with personalized support.

This fully remote role offers $20–$22/hour, a comprehensive benefits package including medical, dental, and vision insurance, HSA/FSA, 401(k) with employer match, disability and life insurance, paid parental leave, and generous PTO. You’ll work with a collaborative team to improve patient experiences across our network.