Remote Care Concierge & Patient Advocate

Galileo; Phoenix (AZ); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401K with match

Disability & AD&D

Life Insurance

Parental leave

Paid PTO

Job summary

Galileo Health is a remote-friendly employer transforming healthcare with a hospitality-minded approach. We are hiring Creative Hospitalitarians to deliver personalized support, connect clients to Galileo services, and enhance patient experiences across a fast-paced environment.

You’ll work with a team that values meaningful impact, flexible schedules, and opportunities for growth while supporting patients through insurance processes and medical records.

Qualifications

• Hospitality background preferred
• Strong communication and interpersonal skills
• Ability to navigate complex processes and assist others

Responsibilities

• Provide Personalized Support: Understand each person you assist, recognize their unique circumstances, and offer exceptional service
• Facilitate Connections: Guide individuals to Galileo services and teams, including clinical and administrative support
• Enhance Experiences: Build relationships and continually seek ways to improve processes and experiences

Skills

Customer service

Communication skills

Bilingual English/Spanish

Job description

Galileo Health is a remote-friendly employer transforming healthcare with a hospitality-minded approach. We are hiring Creative Hospitalitarians to deliver personalized support, connect clients to Galileo services, and enhance patient experiences across a fast-paced environment.

You’ll work with a team that values meaningful impact, flexible schedules, and opportunities for growth while supporting patients through insurance processes and medical records.