Remote Patient Experience & Admin Coordinator

Jaco Rehab; Waipahu (HI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401k

Professional development opportunities

Leadership opportunities

Corporate discount plans

Employee Assistance Program (EAP)

Family-friendly work environment

Job summary

JACO Rehab in Hawaii is seeking a friendly Virtual Customer Service Assistant to support our clinic remotely. You will greet patients virtually, answer phones, manage scheduling, data entry, verify insurance, and maintain electronic records with accuracy and empathy.

The role emphasizes excellent customer service, reliable internet at a quiet home workspace, and flexibility with hours. Prior experience in medical front office or virtual assistance is preferred, with compensation ranging from $20

Qualifications

• High school graduate or equivalent.
• Previous experience in customer service, medical front office, administrative support, or virtual assistance.
• Excellent telephone skills.
• Proficient in Word and Excel.
• Previous experience with medical software preferred.
• Available and flexible with your hours.
• Close attention to detail.
• Time Management and Organizational skills.
• Team player attitude and energetic with a focus on excellent customer service.
• Reliable internet connection and a quiet, professional home workspace.

Responsibilities

• Greet patients virtually while providing outstanding customer service
• Answer phones
• Electronic Scheduling
• Data Entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Skills

Excellent telephone skills

Team player attitude

Time Management

Organizational skills

Attention to detail

Reliable internet connection

Education

High school graduate or equivalent

Tools

Word

Excel

Medical software

Job description

JACO Rehab in Hawaii is seeking a friendly Virtual Customer Service Assistant to support our clinic remotely. You will greet patients virtually, answer phones, manage scheduling, data entry, verify insurance, and maintain electronic records with accuracy and empathy.

The role emphasizes excellent customer service, reliable internet at a quiet home workspace, and flexibility with hours. Prior experience in medical front office or virtual assistance is preferred, with compensation ranging from $20