Remote Patient Engagement & Scheduling Specialist

AppleOne Employment Services; Brentwood (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

AppleOne Employment Services is seeking a Remote Patient Engagement Specialist for a temp-to-hire role. You will perform high-volume telephonic outreach, educate patients on services, and schedule initial in-home clinical assessments with the care team.

You must have 2+ years of experience in customer service and telephonic outreach, strong communication skills, and be comfortable using Outlook, Excel, Word, Teams, Dynamics, and Google Maps. Remote work with a flexible schedule is available.

Qualifications

• 2+ years of relevant work experience in customer service or telephonic outreach.
• Strong communication skills with the ability to explain information clearly.

Responsibilities

• Perform outbound telephonic outreach to potential program participants.
• Educate patients on available services and encourage scheduling of initial clinical visits.
• Manage scheduling on clinician calendars and document outreach activity.

Job description

AppleOne Employment Services is seeking a Remote Patient Engagement Specialist for a temp-to-hire role. You will perform high-volume telephonic outreach, educate patients on services, and schedule initial in-home clinical assessments with the care team.

You must have 2+ years of experience in customer service and telephonic outreach, strong communication skills, and be comfortable using Outlook, Excel, Word, Teams, Dynamics, and Google Maps. Remote work with a flexible schedule is available.