Remote Healthcare Enrollment Specialist

AppleOne Employment Services; Port Reading (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Paid training

Remote work from home

Job summary

AppleOne Employment Services in New Jersey is seeking reliable Call Center Representatives for a temporary remote position supporting a healthcare insurance open enrollment program. You will handle high-volume inbound calls, assist with coverage, eligibility, enrollment, and account updates, while delivering accurate and friendly service.

Candidates must have their own Windows-based computer and meet technical specs for remote work; training is provided, and the role is remote from home with pay

Qualifications

• 1–2 years of customer service or call center experience.

Responsibilities

• Answer and manage high-volume inbound customer service calls related to healthcare coverage, eligibility, and enrollment.
• Process applications, enrollment updates, demographic changes, and related customer requests accurately.
• Enter, document, and track caller information in required systems while maintaining attention to detail.
• Follow privacy policies, call center procedures, compliance requirements, and performance standards.
• Provide professional, patient, and helpful support to callers during the open enrollment season.
• Work successfully in a structured remote call center environment from a New Jersey location.

Skills

Customer service

Call center

Job description

AppleOne Employment Services in New Jersey is seeking reliable Call Center Representatives for a temporary remote position supporting a healthcare insurance open enrollment program. You will handle high-volume inbound calls, assist with coverage, eligibility, enrollment, and account updates, while delivering accurate and friendly service.

Candidates must have their own Windows-based computer and meet technical specs for remote work; training is provided, and the role is remote from home with pay