Remote Patient Collections Specialist

CorroHealth, Inc.; United States; Remote; USD 38,000 - 58,000; Full time

Job summary

CorroHealth, Inc. seeks a Patient Communications Representative to service and collect patient accounts receivables for medical accounts. You will contact patients via phone, email, chat, and text to obtain full repayment or set up arrangements, while ensuring compliance with company, client, and federal/state regulations.

The role is 100% remote and you must reside in the United States. Key duties include communicating about repayments, negotiating arrangements, and researching accounts as

Qualifications

• 1 year of healthcare-related work experience required.
• Minimum 6 months in a call center environment.
• Proficient in Windows PC environment and basic keyboarding.

Responsibilities

• Communicate with patients to arrange repayment of medical debt.
• Negotiate the best possible payment arrangements.
• Research accounts and document findings, using client workflows.

Skills

Customer service

Communication

Phone system proficiency

Negotiation

Attention to detail

Team player

Education

High School or Equivalent

Job description

CorroHealth, Inc. seeks a Patient Communications Representative to service and collect patient accounts receivables for medical accounts. You will contact patients via phone, email, chat, and text to obtain full repayment or set up arrangements, while ensuring compliance with company, client, and federal/state regulations.

The role is 100% remote and you must reside in the United States. Key duties include communicating about repayments, negotiating arrangements, and researching accounts as