Remote Patient Care Coordinator - After-Hours

CVS Health Corporation; Northern (KY); Remote; USD 23,000 - 34,000; Part time

Benefits offered by this job

Benefits package

Bonus program

Job summary

CVS Health Corporation is seeking a Patient Care Coordinator I (After-Hours Weekend) for a remote, part-time role. You will serve as the main contact for patients and caregivers, handling refill requests, documentation verification, and account inquiries.

The position emphasizes accurate record-keeping and compassionate patient support during evenings and weekends. Responsibilities include updating EMR-like records, processing payments, and coordinating with clinical teams.

Qualifications

• Minimum of one year of customer service experience.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong communication and organizational skills.
• Experience using Microsoft Office applications (Outlook, Excel, Word).
• Remote work capability and self-motivation are required.

Responsibilities

• Serve as the primary point of contact for patients, caregivers, and providers.
• Process monthly patient refill requests and verify documentation.
• Update electronic records and ensure accurate account information.
• Assist with payments, inquiries, and enrollment documentation.
• Investigate routine concerns and escalate complex issues as needed.
• Maintain accurate records and ensure timely shipment of supplies.

Skills

Customer service

Communication

Organization

Multitasking

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CVS Health Corporation is seeking a Patient Care Coordinator I (After-Hours Weekend) for a remote, part-time role. You will serve as the main contact for patients and caregivers, handling refill requests, documentation verification, and account inquiries.

The position emphasizes accurate record-keeping and compassionate patient support during evenings and weekends. Responsibilities include updating EMR-like records, processing payments, and coordinating with clinical teams.