Remote Patient Care Advocate

NEPSE Trading; Stati Uniti; Remoto; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

FSAs

Wellness programs

Career development

Descrizione del lavoro

Carenet Health is seeking a Remote Patient Care Coordinator to handle inbound patient and provider calls, support insurance questions, and offer 24/7 triage with RN assignment as needed.

The role is fully remote in the United States, with compensation at $15.00 per hour plus benefits, PTO and a 401(k) match. Strong customer service, clear communication and healthcare familiarity are essential.

Competenze

• High School Diploma or GED required and verified.
• Healthcare experience preferred.
• Excellent customer service and communication skills.
• Ability to work day/evening shifts and weekends as needed.
• Strong computer skills and attention to detail.

Mansioni

• Take inbound calls from patients, providers and members.
• Help manage calls for patients who are sick or in emergent situations.
• Support members with their insurance needs, questions or concerns.
• Explain how to use health insurance and locate providers.
• Provide 24/7 triage support and assign RN for health advice.
• Answer inquiries on benefit claims, appeals and authorizations.

Conoscenze

Strong customer service

Communication

Data entry

Keyboarding

Outlook

Word

Empathy

Formazione

High School Diploma or GED

Strumenti

Microsoft Outlook

Microsoft Word

Descrizione del lavoro

Carenet Health is seeking a Remote Patient Care Coordinator to handle inbound patient and provider calls, support insurance questions, and offer 24/7 triage with RN assignment as needed.

The role is fully remote in the United States, with compensation at $15.00 per hour plus benefits, PTO and a 401(k) match. Strong customer service, clear communication and healthcare familiarity are essential.