Patient Care Coordinator (Fully Remote)

Carenet Health; United States; Remote; USD 36,000 - 56,000; Full time

Benefits offered by this job

Remote work

Job summary

Carenet Health is hiring for remote patient support specialists who handle inbound calls from patients, providers, and members to address healthcare needs and insurance questions. You will provide triage support and assist with benefit claims, appeals, and authorizations, helping people navigate the healthcare system.

Join a company that touches the healthcare consumer journey and improves outcomes for millions.

Responsibilities

• Handle inbound calls from patients, providers, and members regarding healthcare needs and insurance questions.
• Provide triage support, assign priority for registered nurse advice, and assist with benefit claims, appeals, and authorizations.

Job description

• Handle inbound calls from patients, providers, and members regarding healthcare needs and insurance questions.
• Provide triage support, assign priority for registered nurse advice, and assist with benefit claims, appeals, and authorizations.
• Make a real difference in someone's life by helping them navigate the healthcare system.

How to Succeed at Home:

• Choose a consistent, physically safe work area and keep it organized.
• Protect patient privacy by keeping your workspace quiet and secure.
• Prepare mentally, use available resources, and take breaks outside when possible.

Why Carenet:

• Be part of a company that touches all points of the healthcare consumer journey and improves outcomes for millions.
• Work remotely with a supportive team that coaches and focuses on your performance.
• Enjoy a collaborative culture that values teamwork, quality, and your personal growth.

Carenet Health

Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to deliver positive healthcare experiences and improve outcomes. For over 30 years, the company has combined clinical expertise with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust, opportunity, and accountability.