Remote Patient Billing & Insurance Specialist

Five Star; Tulsa (OK); Remote; USD 21,000 - 22,000; Full time

Job summary

Five Star is hiring a Patient Billing Specialist for a remote role serving patients across eligible states. You will handle payments, payment plans, insurance verification, and claims inquiries while providing empathetic, accurate service within HIPAA guidelines.

Key tasks include explaining bills, auditing insurance data, and educating patients on billing concepts. Must have healthcare billing experience, strong communication, and the ability to work independently from a remote environment.

Qualifications

• Customer service experience is required.
• Healthcare billing, insurance, or claims experience is preferred.
• Payment processing experience is a plus.
• High school diploma or GED required; additional billing/healthcare education is a plus.

Responsibilities

• Process patient payments via phone and maintain documentation according to policies.
• Create and monitor payment plans; ensure accuracy and data integrity.
• Explain billing notes, verify insurance info, and resubmit claims when needed.
• Educate patients on billing concepts and resolve discrepancies with internal teams.
• Maintain HIPAA compliance and confidentiality in all interactions.

Skills

Customer service

Billing/claims experience

Payment processing

EMR systems

English proficiency

Remote work

Background check

Education

High school diploma or GED

Billing or healthcare education

Tools

EMR systems

Job description

Five Star is hiring a Patient Billing Specialist for a remote role serving patients across eligible states. You will handle payments, payment plans, insurance verification, and claims inquiries while providing empathetic, accurate service within HIPAA guidelines.

Key tasks include explaining bills, auditing insurance data, and educating patients on billing concepts. Must have healthcare billing experience, strong communication, and the ability to work independently from a remote environment.