Remote Patient Billing Specialist - Payments & Insurance

Five Star; Aberdeen (SD); Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid training

Remote-friendly

Job summary

Five Star is seeking a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims inquiries. This remote role serves patients across listed US states and emphasizes empathetic, accurate billing within healthcare policies.

Responsibilities include payment processing, payment plans, insurance data verification, and patient education on billing concepts.

Qualifications

• Customer service experience required.
• Healthcare billing, insurance, or claims experience preferred.
• High school diploma or GED required; billing education a plus.
• Proficient with EMR systems and standard software.
• Remote work ability and English proficiency.

Responsibilities

• Process patient payments by phone per policies.
• Create and manage payment plans.
• Explain claim notes and billing outcomes to patients.
• Verify insurance data and resubmit claims.
• Maintain data accuracy and HIPAA compliance.

Skills

Communication skills

Problem solving

Healthcare billing knowledge

Explain billing concepts

Multi-system navigation

Organized / collaborative

Education

High school diploma or GED

Tools

EMR systems

Computer applications

Job description

Five Star is seeking a Patient Billing Specialist to support patients with payment processing, billing education, insurance verification, and claims inquiries. This remote role serves patients across listed US states and emphasizes empathetic, accurate billing within healthcare policies.

Responsibilities include payment processing, payment plans, insurance data verification, and patient education on billing concepts.