Remote Patient Advocate - Meaningful Support & Growth

New Paradigm Staffing; Lorida (FL); Remote; USD 38,000 - 56,000; Full time

Benefits offered by this job

Fully remote position

Growth and mentorship opportunities

Supportive team culture

Job summary

New Paradigm Staffing is seeking a detail-oriented Remote Patient Advocate to join our growing healthcare staffing team. This fully remote role focuses on helping patients navigate billing, access to care, and communications with providers, while maintaining thorough case notes.

You will listen with empathy, collaborate with clinics, billing teams, and insurers, and advocate for patient needs. This position offers growth, mentorship, and a supportive team culture.

Qualifications

• Experience in customer service or healthcare settings.
• Strong empathy and communication abilities.
• Ability to advocate and solve problems for patients.

Responsibilities

• Assist patients with billing, access to care, or communication issues.
• Listen actively and provide solutions to patient concerns.
• Coordinate with clinics, billing teams, and insurers.
• Maintain detailed case notes in the system.
• Support patient satisfaction and advocacy initiatives.

Skills

Empathy

Communication

Problem solving

Healthcare experience

Job description

New Paradigm Staffing is seeking a detail-oriented Remote Patient Advocate to join our growing healthcare staffing team. This fully remote role focuses on helping patients navigate billing, access to care, and communications with providers, while maintaining thorough case notes.

You will listen with empathy, collaborate with clinics, billing teams, and insurers, and advocate for patient needs. This position offers growth, mentorship, and a supportive team culture.