Remote Patient Advocate — Care Navigator & Advocate

New Paradigm Staffing; Tallahassee (FL); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Fully remote position

Meaningful work advocating for patient

Growth and mentorship opportunities

Supportive team culture

Job summary

New Paradigm Staffing is seeking a detail-oriented Remote Patient Advocate to help patients navigate billing, care access and communications. You will listen, resolve issues, and document cases to support a patient-centered experience.

You’ll work fully remotely, collaborating with clinics, billing teams and insurers. This role offers meaningful advocacy work, growth opportunities and a supportive team culture.

Qualifications

• Strong empathy and communication skills are essential.
• Ability to problem-solve and advocate effectively.
• Experience helping others in customer service or healthcare.

Responsibilities

• Assist patients with resolving issues related to billing, care access, or communication
• Listen actively to patient concerns and provide solutions
• Coordinate with clinics, billing teams, and insurance providers
• Maintain detailed case notes in the system
• Support patient satisfaction and advocacy initiatives

Skills

Empathy

Communication

Problem solving

Advocacy

Job description

New Paradigm Staffing is seeking a detail-oriented Remote Patient Advocate to help patients navigate billing, care access and communications. You will listen, resolve issues, and document cases to support a patient-centered experience.

You’ll work fully remotely, collaborating with clinics, billing teams and insurers. This role offers meaningful advocacy work, growth opportunities and a supportive team culture.