Remote Patient Advocate

New Paradigm Staffing; Tallahassee (FL); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Fully remote position

Meaningful work advocating for patient

Growth and mentorship opportunities

Supportive team culture

Job summary

New Paradigm Staffing is seeking a detail-oriented Remote Patient Advocate to help patients navigate billing, care access and communications. You will listen, resolve issues, and document cases to support a patient-centered experience.

You’ll work fully remotely, collaborating with clinics, billing teams and insurers. This role offers meaningful advocacy work, growth opportunities and a supportive team culture.

Qualifications

• Strong empathy and communication skills are essential.
• Ability to problem-solve and advocate effectively.
• Experience helping others in customer service or healthcare.

Responsibilities

• Assist patients with resolving issues related to billing, care access, or communication
• Listen actively to patient concerns and provide solutions
• Coordinate with clinics, billing teams, and insurance providers
• Maintain detailed case notes in the system
• Support patient satisfaction and advocacy initiatives

Skills

Empathy

Communication

Problem solving

Advocacy

Job description

We’re looking for a detail-oriented and motivated Remote Patient Advocate

to join New Paradigm Staffing, a growing healthcare staffing agency focused on connecting compassionate professionals with remote patient support roles.

This role is ideal for someone passionate about helping patients navigate the healthcare system and get the support they need.

What You’ll Do

• Assist patients with resolving issues related to billing, care access, or communication
• Listen actively to patient concerns and provide solutions
• Coordinate with clinics, billing teams, and insurance providers
• Maintain detailed case notes in the system
• Support patient satisfaction and advocacy initiatives

What We’re Looking For

• Strong empathy and communication skills
• Ability to problem-solve and advocate effectively
• Experience helping others in customer service or healthcare

Why You’ll Love Working Here

• Fully remote position
• Meaningful work advocating for patient needs
• Growth and mentorship opportunities
• Supportive team culture