Remote Patient Advocate for Elder Care Navigation

Ez Health; San Antonio (TX); Hybrid; USD 39,000 - 52,000; Part time

Job summary

Ez Health is seeking a Patient Advocate to support older adults remotely. You’ll serve as a trusted voice, assess needs, and guide clients through appointments, medications, and coverage questions with empathy and clear communication.

Most weeks involve proactive outreach to a small caseload, coordinating with doctors, pharmacies, and community programs, and documenting progress. Flexible, contract roles with hourly pay.

Qualifications

• Clear communication, empathy, and good judgment are valued traits.
• Ability to follow through on tasks and coordinate with multiple stakeholders.
• Comfort with outbound calls and explaining complex topics in simple terms.

Responsibilities

• Call clients regularly to check in and understand needs.
• Ask clear questions and listen carefully to identify needs.
• Prepare clients for appointments and explain follow-up steps.

Skills

Clear communication

Good judgment

Empathy

Follow-through

Tools

Email

Google Docs

Google Sheets

Job description

Ez Health is seeking a Patient Advocate to support older adults remotely. You’ll serve as a trusted voice, assess needs, and guide clients through appointments, medications, and coverage questions with empathy and clear communication.

Most weeks involve proactive outreach to a small caseload, coordinating with doctors, pharmacies, and community programs, and documenting progress. Flexible, contract roles with hourly pay.