Remote Patient Advocate & Benefits Navigator

Firstsource; Little Rock (AR); À distance; USD 36 000 - 48 000; Plein temps

Résumé du poste

Firstsource Solutions USA, LLC is seeking a Patient Advocate Specialist to assess patient eligibility for state and federal programs. The role involves guiding patients through applications, initiating processes where feasible, and ensuring deadlines are met across multiple agencies.

Strong communication and thorough documentation are essential. The position may be remote or onsite, requiring adherence to compliance and confidentiality standards, with a focus on achieving high CSAT and accurate

Qualifications

• Proficiency in PC usage and typing 30-40 wpm.
• Effective communication and collaboration with patients and agencies.
• Strong organizational skills and ability to multitask in a fast-paced setting.

Responsabilités

• Assess patient eligibility for State and Federal programs.
• Guide patients through applications for relevant programs.
• Initiate applications when feasible and ensure deadlines are met.
• Provide clear instructions to access all program benefits.
• Maintain confidentiality and adhere to SOPs and compliance.

Connaissances

PC skills

Typing 30-40 wpm

Communication

Organization

Multitasking

Formation

High school diploma or equivalent

Description du poste

Firstsource Solutions USA, LLC is seeking a Patient Advocate Specialist to assess patient eligibility for state and federal programs. The role involves guiding patients through applications, initiating processes where feasible, and ensuring deadlines are met across multiple agencies.

Strong communication and thorough documentation are essential. The position may be remote or onsite, requiring adherence to compliance and confidentiality standards, with a focus on achieving high CSAT and accurate