Remote Patient Accounts Specialist

Intermountain Healthcare Inc.; Augusta (ME); Remote; USD 26,000 - 39,000; Full time

Job summary

Intermountain Health is seeking a remote Revenue Cycle Specialist to support payment processing and payer interactions. The role emphasizes accuracy in posting, resolution of complex payment issues, and effective communication with payers and internal teams.

Responsibilities include researching postings, interpreting payer contracts, and navigating payer portals to ensure alignment with contracts and COB rules. A fully remote position with competitive hourly pay is offered.

Qualifications

• Experience in revenue cycle management and health insurance payments.
• Ability to interpret payer contracts and ensure codes align with contracts.
• Strong understanding of Coordination of Benefits and EOBs.

Responsibilities

• Identify payment details and apply backups as needed.
• Research and validate payment postings; follow procedures to resolve accounts.
• Navigate payer claim portals to verify and correct postings.
• Initiate payer recoupments and refunds per policy; ensure timely resolution.
• Communicate clearly, orally and in writing with team and payers.

Skills

Overpayments detection

Revenue cycle knowledge

Payer contract interpretation

Coordination of Benefits

Reading EOBs

Payer portals navigation

Written and oral communication

Tools

Payer portals

Job description

Intermountain Health is seeking a remote Revenue Cycle Specialist to support payment processing and payer interactions. The role emphasizes accuracy in posting, resolution of complex payment issues, and effective communication with payers and internal teams.

Responsibilities include researching postings, interpreting payer contracts, and navigating payer portals to ensure alignment with contracts and COB rules. A fully remote position with competitive hourly pay is offered.